Customer Trust

Lifetime Workmanship
Warranty & Portal

Last Updated: May 31, 2026

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LIFETIME

Workmanship Warranty

All labor and installation workmanship is fully covered for as long as you own the vehicle.

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1-3 YEARS

Certified Parts

Authorized dealer factory warranties apply to all installed parts (Compustar, JL Audio, Kenwood).

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GUARANTEED

Alaskan Proof

Every harness, relay, and fuse is calculated to withstand severe -40°F winter temperature cycles.

At Hillside Audio Alaska, owner **Kevin Lembke** and our team of certified installers stand behind every system we wire. This portal details our lifetime labor guarantee, outlines standard manufacturer part coverages, and lets you register your installation online.

1. Lifetime Workmanship labor Guarantee

We provide a **Lifetime Workmanship labor Warranty** to the original purchaser for installations performed at our Anchorage storefront (5610 Old Seward Hwy). This covers:

Wiring joints and connector terminals (always soldered and heat-shrunk)
Mounting brackets, custom dash adapters, and visual bezels
Proper fuse parameters and relay circuits designed to protect vehicle ECUs
Digital Signal Processor (DSP) acoustic time alignment settings

If an electrical joint fails or an installation bracket loosens due to our workmanship, we will diagnose and correct it completely free of charge.

2. Authorized Dealer Parts Warranties

Because Hillside Audio is an authorized, certified dealer for premium brands, your hardware is backed by full manufacturer warranties. Standard coverage timelines:

Compustar Remote Start Systems: 3-year warranty on control brains (Lifetime on select cellular systems)
AudioControl Amplifiers & DSP: 3-year warranty when professionally installed by us
JL Audio Speakers & Amps: 1 to 2-year warranty depending on product tier
Kenwood / Alpine / Pioneer Receivers: 1 to 2-year factory warranties
Garmin Marine Navigation Chartplotters: 1 to 2-year standard manufacturer coverage

3. What is Excluded

The following circumstances void the labor and workmanship warranty:

Wiring modifications, changes, or accessories added to our installation by other shops or the customer
Damage resulting from vehicle accidents, floods, fire, or extreme off-road collision
Normal battery wear and tear (e.g. dead car batteries due to headlights left on)
Blown subwoofers or speakers caused by severe client gain adjustments or input clipping

4. Requesting Warranty Diagnostics

If you experience any operational issues with your remote start, audio system, or safety accessories:

Call Kevin directly at (907) 229-1290
Schedule a quick check-in appointment at our Anchorage bay
Ensure you have your invoice or online registration confirmation number handy

Online Warranty Registration

Register your build to secure your Lifetime Workmanship warranty in our database and expedite future maintenance or warranty diagnostics.