Customer Trust
Lifetime Workmanship
Warranty & Portal
Last Updated: May 31, 2026
All labor and installation workmanship is fully covered for as long as you own the vehicle.
Authorized dealer factory warranties apply to all installed parts (Compustar, JL Audio, Kenwood).
Every harness, relay, and fuse is calculated to withstand severe -40°F winter temperature cycles.
1. Lifetime Workmanship labor Guarantee
We provide a **Lifetime Workmanship labor Warranty** to the original purchaser for installations performed at our Anchorage storefront (5610 Old Seward Hwy). This covers:
- Wiring joints and connector terminals (always soldered and heat-shrunk)
- Mounting brackets, custom dash adapters, and visual bezels
- Proper fuse parameters and relay circuits designed to protect vehicle ECUs
- Digital Signal Processor (DSP) acoustic time alignment settings
If an electrical joint fails or an installation bracket loosens due to our workmanship, we will diagnose and correct it completely free of charge.
2. Authorized Dealer Parts Warranties
Because Hillside Audio is an authorized, certified dealer for premium brands, your hardware is backed by full manufacturer warranties. Standard coverage timelines:
- Compustar Remote Start Systems: 3-year warranty on control brains (Lifetime on select cellular systems)
- AudioControl Amplifiers & DSP: 3-year warranty when professionally installed by us
- JL Audio Speakers & Amps: 1 to 2-year warranty depending on product tier
- Kenwood / Alpine / Pioneer Receivers: 1 to 2-year factory warranties
- Garmin Marine Navigation Chartplotters: 1 to 2-year standard manufacturer coverage
3. What is Excluded
The following circumstances void the labor and workmanship warranty:
- Wiring modifications, changes, or accessories added to our installation by other shops or the customer
- Damage resulting from vehicle accidents, floods, fire, or extreme off-road collision
- Normal battery wear and tear (e.g. dead car batteries due to headlights left on)
- Blown subwoofers or speakers caused by severe client gain adjustments or input clipping
4. Requesting Warranty Diagnostics
If you experience any operational issues with your remote start, audio system, or safety accessories:
- Call Kevin directly at (907) 229-1290
- Schedule a quick check-in appointment at our Anchorage bay
- Ensure you have your invoice or online registration confirmation number handy
Online Warranty Registration
Register your build to secure your Lifetime Workmanship warranty in our database and expedite future maintenance or warranty diagnostics.